ManageEngine ServiceDesk Plus 8.0 has been released. I have been using ManageEngine ServiceDesk Plus for a quite a while now and really enjoyed it . Web based help desk software with integrated asset management, knowledge base, self service portal, and ITIL processes. Pretty good help desk software to use and implement.
I strongly recommend ManageEngine ServiceDesk Plus - Help Desk Software
I strongly recommend ManageEngine ServiceDesk Plus - Help Desk Software
For more information about product go to http://www.manageengine.com/products/service-desk/